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Frequently Asked Question

Where are we located?

280 N. Central Avenue, Suite 110, Hartsdale, NY 10530.  Conveniently located on Central Avenue across from the Best Buy-Marshalls-Trader Joe's Shopping Center, we are on the corner of Chatterton Pkwy and Central Avenue. 

Where do I park and which entrance do I use to get in the building?

The office has it's own free parking lot. We have free valet parking on the upper level in the event the lower level parking lot is full.

If you park on the upper level, enter the building through the rear entrance and we are the 2nd door on the right.

Park on the lower level, enter in the main lobby elevator and press level 1. Make a right out of the elevator and we are the 2nd door on the left, Suite 110.

What do I bring with me to my first visit?

Please download our patient intake forms from this website under the New Patient Center tab. Fill out the forms completely. Bring in any past medical records and test results that are related to the condition you are coming to the office for treatment. Make sure you have a list of medications you are currently taking, if applicable.  We will need to make a copy of your insurance card so please bring it with you. Loose clothing is easiest to work with. Ladies should not wear a  dress or skirt. We provide patient gowns if clothing is not functional for the treatment.

Check List:

  1. Patient Intake Forms
  2. Past Medical Records & Test Results
  3. Insurance Card
  4. Medications Currently Taking
  5. Loose Clothing 

What should I not wear to my regular scheduled appointments? 

Please avoid wearing tight clothing. If you are being treated for neck pain do not wear a tight-fitting collar. It is best to have an undergarment like a tee shirt or tank top with you.

Lower back pain care may involve access to the lower extremity so having a pair of loose shorts is very helpful.

Please do not wear heavy lotions or creams since we often use electric stimulation pads that may not stick to lubricated skin.

Perfumes are also not recommended in the office as they can be offensive to others who are allergic.

Check List:

  1. Loose clothing: Bring shorts or tank top depending on location of injury.
  2. Do not wear lotions, creams or perfume on skin.
  3. Remove belts and all items from your pockets.

How does a chiropractor treat my injury or condition?

Our first objective is to do a comprehensive physical exam and make an accurate diagnosis of your condition. Chiropractors can use many different types of styles in their treatment plans. Most chiropractors will use Chiropractic Manipulative Therapy (CMT) as the basis of the treatment plan depending upon the injury. In our practice we use a combination of physical therapy and chiropractic adjustments as the foundation of most treatment plans. This may include the use of therapies like electric stimulation, ultrasound, heat, ice, exercise plans and stretching. Our office uses a manual chiropractic adjustment technique that is comfortable, safe and pain-free.

  

What is ultrasound and what does it do?

 Ultrasound is high frequency sound waves. It is a therapeutic device that is widely used in the healthcare field. Ultrasound waves penetrate the tissue and the sound waves cause a vibration in the tissue. It is something like a "microscopic massage".  The vibration of each cell causes an increase in the metabolic rate that "throws off" it's waste products. This is very helpful because injured tissue can not rid itself of it's waste products due to congestion. The accumulation of congestion slows down recovery rate and causes a weaken state, malfunction, scar tissue or calcification.

Ultrasound basically "cleans" the tissue and allows it to heal faster and more completely.

 

How long is the treatment and how many times do I have to come into the office?

Treatment times and duration of treatment vary depending on the condition being treated. However, our office has it's best results with treating a variety of injuries 3 times a week (every other day) for the first 2 weeks. This way we reduce pain and swelling one day, patient rests and recovers the next day and so on. At the end of two weeks we re-evaluate the patient's condition and progress to determine if a new treatment schedule is needed. Each treatment is approximately 30-45 minutes.

 

Will the chiropractic adjustment hurt?

No, the chiropractic adjustment should not hurt. The patient needs to be educated on the procedure beforehand and relaxed. It is a good idea to use heat prior to the adjustment to loosen any tight muscles that may interfere with movement. It is important to let your chiropractor know if you have never had a chiropractic adjustment before so they can discuss any of your questions or concerns. Our office's utmost concern is that the patient is comfortable and at ease with all of the treatment protocols.

What is a chiropractic adjustment? Why do I hear a  "cracking noise" when I get a chiropractic adjustment?

This is probably the most misunderstood concept of what a chiropractor does. First and foremost, nothing is actually "cracking".  The sound that is associated with the adjustment is merely an air bubble that is in every joint space when compressed upon makes a "pop-like" sound. It is the same sound you hear when you "crack your knuckles".  There is no pain associated with this technique but it is often confusing to the patient if they are not educated properly before an adjustment.

 The chiropractor "resets" the joint by applying slight pressure to the joint in the direction it is not moving. This is very important because in most musclo-skeletal injuries the joint movement is not functioning properly and there is muscle spasm, inflammation and muscle imbalances that occur due to this condition. This varies from injury to injury and I speak here in general terms. However, the chiropractic adjustment is the key to restoring proper function and movement to the joints involved. Most spinal related injuries like low back and neck pain will not do well with treatment without the chiropractic adjustment. The joint movement must be restored to it's proper function for all of the other symptoms to dissipate quickly and fully.

Does health insurance cover chiropractic?

Yes, in most cases. However,  it depends on your individual policy.

Should I use ice or heat?

In the initial stages of an acute injury we typically recommend heat for the therapy done in the office and ice for the patient to use at home. This depends on the injury and you will be instructed as to the course of action you need to take for hot & cold therapies. In general, it is best to use moist heat in the office to bring blood flow to the area to promote healing and relax tight muscles. Cold therapies work best after treatment to reduce pain and swelling of an area. Usually 20-30 minutes is suitable as a general rule. Your treatment recommendations will be discussed for your particular case upon your office visit.

Why is it better to go to a chiropractor for my injury?

Chiropractors are specialists and experts on treating spinal related disorders, in particular, but not limited to neck and lower back pain. We are trained and can treat many more areas and just about any muscloskeletal strain or sprain in the body. Scope of practice is determined by your state law.

We do not prescribe medications and we are basically facilitating your body to quickly and successfully heal your injury. We are very well educated in the anatomy and bio-mechanics of the body. Our practice centers around the treatment of these injuries day in and day out. A successful treatment plan works best when the patient and the doctor are communicating and working together to resolve the problem. There is no pill that can replace the healing process of the body. A chiropractor can best guide you to the pain-free desired result you seek.

In our practice we work together with the patient's primary doctor and other specialist to ensure that the patient is getting the best possible care. We welcome communication and participation from the patient's healthcare providers.

Can I talk on my cell phone during treatment?

Cell phone use during treatment is not permitted. If you are waiting on a heat therapy and it is an urgent you may have use of the cell phone briefly in a very quiet manner. Please turn off the ringer or put on low or vibrate when in the office as not to disturb others. Talking on the cell phone or answering a call while performing a procedure is prohibited and can put the doctor and a patient at risk if the patient is not paying attention to the task at hand.

What do I wear during a massage by the massage therapist?

The massage therapist is trained to be very discrete and uses sheets and towels to drape the patient so they are well covered-up.  The patient can wear what ever is comfortable for them. It is easier for the therapist if they can work with the body area without the interference of clothing. Ultimately, it is the choice of the patient.

Recommendations:

1. Without undergarments: Let massage therapist know prior to your massage that you are comfortable and are not wearing undergarments so that you will always be properly draped.

2. Wearing undergarments is fine as well. I suggest you choose something comfortable and maybe bring additional undergarments in the event the massage cream gets on your clothing......don't worry it doesn't stain!

3. Bring shorts and/or sports bra for women. This works just as well and is comfortable.

4. Ladies tie your hair up before a massage.

5. If you are wearing make-up, remove it prior to a massage. It will be a mess from you lying face down and it stains the face, covers, etc..

6. Do not wear strong perfumes or colognes.

7. It is recommended that you shower before a massage and drink plenty of water after the massage.

8. Make sure you tell the massage therapist if any pressure is too much or painful so he/she can adjust it to your comfort.

 end faq